Overview

Two new tutorials are now available for Observer Reports, providing guidance for both Full-Access Administrators creating forms and Observers completing reports.

Tutorial Details

Creating an Observer Form (Full-Access Administrators)

Learn how to build and configure Observer Reports to capture performance data and recommendations for the officials in your program.

What You'll Learn:

• Adding Observers to make the Observer Report accessible

• How to create a new Observer Report from scratch

• Configuring report fields and performance criteria

• Best practices for effective observer report design

Any match role that is an Observer role can be used to tie that role to the ability to complete an Observer Report. Assignors can add Observer match roles to a Competition as either mandatory or optional, and assign these Observer match roles (e.g. Observer, Ref Coach, Mentor, etc.) to the Observers that have been selected by the account administrator. Global and Schedule-specific assigning rules can also be attached to these Observer match roles. Create a pool of Observers to make assigning them to these roles quick and efficient.

Remember to invite Observers to the Officials Portal to let them access the report on the Ref Insight App using their mobile device, which allows them to complete the report immediately following the match.

Access and Complete Observer Reports (Observers)

Learn how to locate and submit observer reports in the Officials Portal for matches you've been assigned to observe, as well as for matches or officials you want to submit a report for, but have not been assigned to.  The View All Matches feature allows Observers to spontaneously submit a report when identifying talent for further evaluation or advancement, or to identify officials who need some extra guidance to help them succeed.  Download the Ref Insight App (iOS or Android) to complete the form on your mobile device, right at the fields.

What You'll Learn:

• How to access observer reports in the Officials Portal for assigned matches

• How to filter available matches and submit reports for matches you’ve not been assigned to as an Observer

• How to complete and submit Observer Reports

• How to review and edit submitted reports

Tutorials Available

Access these new tutorials in the Knowledge Base:

• Creating an Observer Form (for Admins)

• Access and Complete Observer Reports (for Observers)

Support

For questions about Observer Reports:

• Review the comprehensive tutorials in the Knowledge Base

• Contact support at support@refinsight.com

Happy observing!

The Ref Insight Team