August 25th, 2026

πŸš€ New Feature: Redesigned Import Tool

Overview

Our completely redesigned Import Tool for schedules and matches is now live!

Built to make importing faster, more accurate, and more flexible, the new tool introduces a staging workflow, auto-detected date and time formats, and built-in duplicate and update detection. To help you get the most out of it, we're publishing a four-part tutorial series. Part 1 is available now and covers Manual Mode: Import New, walking you through creating a Competition and importing schedules and matches into it.

Parts 2 through 4 will follow over the coming days to cover Manual Mode updates, converting from Manual to Synced modes, and updating Synced Mode imports.

Feature Details

πŸ“ Create Your Competition First (Full-Access Administrators & Assignors with this permission)

What's New:

  • The redesigned tool requires the Competition to be created before your first import, giving each import a clear home

  • Choose your Import Mode (Manual or Synced) right from the Competition settings

πŸ—‚οΈ Import Schedules & Auto-Map Columns

What's the Same:

  • Upload your Excel file and use Auto Map Columns to instantly match your columns to Ref Insight fields

  • Map columns manually when needed, and leave empty columns blank

  • Edit any value directly in the Grid preview before importing β€” no need to correct and re-upload your file for minor changes

What's New:

  • Several new columns are now available β€” Match Status, Division, Match Type, Accounting Codes (GL, Department, Program), and Match Report URLs for external match reporting systems

  • Date and time formats are auto-detected during the import

πŸ“ Map Sites with Confidence

What's New:

  • Manually map sites for accuracy on a first import, or use Auto Detect Site Mappings once your sites are reliably matched

  • View match counts per mapped site, and add missing sites if you have the Site Admin permission

🧩 Import into Staging (Significant Update)

What's New:

  • Matches now import into a Staging area first, so nothing is created until you're ready

  • Review the import banner on each match to see whether it's new, a possible duplicate, or an update to an existing match

  • Create new matches your way β€” review individually, select specific matches, or use Create All New Matches in one click

  • Finalize each batch before starting a new one within a Competition, preventing two files from competing with each other

  • A record of every import is retained under the Competition's Imports section for easy spot-checking

Tutorial Series - Four Parts

Part 1 is available now in the Knowledge Base:

Keep an eye out over the next few days as we publish the rest of the series:

  • Part 2 β€” Manual Mode: Import Updates & Converting from Manual to Synced Mode: Update existing match details in Manual mode and learn how to convert a Competition to Synced mode.

  • Part 3 β€” Synced Mode: Import New: Set up new imports using Synced mode.

  • Part 4 β€” Synced Mode: Import Updates: Keep your synced schedules and matches up to date.

Related Resources

We've also refreshed these companion resources to go with the new tool:

Support

For questions about the redesigned Import Tool:

Happy importing!

The Ref Insight Team