Overview

Ref Insight now includes a new account-level permission: Reserve Officials Admin. When granted, it allows an assignor to accept or decline tournament reservation invitations on behalf of an official. This permission is managed entirely at the account level by Full-Access Administrators, who decide who receives it and can revoke it at any time.

Note:  Ref Insight Support does not grant or revoke this permission.

Feature Details

🔐 Grant the Permission (Full-Access Administrators)

What's New:

• Assign the Reserve Officials Admin permission to individual assignors or an existing group

  • Security → Permission Setup → Permission

• Set an optional end date, and revoke access at any time

📩 Manage Reserve Invitations on an Official's Behalf (Assignors with the Permission)

What's New:

• Accept or decline tournament reservation invitations for an official directly from the Manage Reserve Officials area

• Move officials through their response status if the official is unable to respond or responds past the deadline

⚠️ Understand What Committing Means

What's New:

• Accepting an invitation on an official's behalf commits that official to your competition for those dates

• A committed official becomes unavailable to every other assignor for that window, acting as a blockout across all other Competitions

• Assignors with this permission should accept on an official's behalf only when they plan to assign matches to them

Tutorial Available

Access the complete tutorial in the Knowledge Base:

• Permissions — Reserve Officials Admin

Support

For questions about the Reserve Officials Admin permission:

• Review the tutorial in the Knowledge Base

• Contact support at support@refinsight.com

Happy admin’ing!

The Ref Insight Team