March 8th, 2025

New

New Feature Announcement: Request an Update to US Soccer Learning Center Data

For Admins and Assignors …

We're excited to announce a new feature that allows you to request an immediate update to the US Soccer Learning Center data for a specific official.

When to Use This Feature

This feature is particularly useful when you encounter assigning rule violations due to:

  • Non-current license

  • Expired background check

  • Outdated SafeSport certification

If you're confident these items are current in the US Soccer Learning Center but not showing correctly in Ref Insight, you can now trigger an update directly from our platform.

How to Use This Feature

For detailed instructions on how to use this new functionality, please visit our tutorial: Request an Update to USSF Licenses for an Individual

US Soccer API Updates

We've been working closely with US Soccer regarding some minor bugs in their API calls. We're pleased to inform you that as of today, these issues have been resolved by US Soccer.

Need Additional Help?

If you encounter any license issues that cannot be resolved using this new feature, please submit a support ticket to support@refinsight.com and our team will assist you promptly.

Happy assigning and admin’ing!

The Ref Insight Team