April 9th, 2026

πŸš€ New Feature: Override Request Notifications Control

You can now control which full-access administrators receive email notifications when an override request is submitted for an assigning rule violation β€” so notifications go only to the administrators responsible for handling them, rather than everyone with full access.

This setting is off by default. The Ref Insight Team has enabled it for full-access administrators who have historically actioned these requests, but we encourage account administrators to review these selections and make adjustments where necessary.

To update the setting, go to Security > Administrators, locate the relevant full-access administrator, and toggle on or off Receive Override Requests (rule violations) in their settings as needed.

The tutorial is below:

πŸ“– Tutorial: Notifications for Override Requests

Happy Admin’ing!

The Ref Insight Team