August 25th, 2026

Overview
Our completely redesigned Import Tool for schedules and matches is now live!
Built to make importing faster, more accurate, and more flexible, the new tool introduces a staging workflow, auto-detected date and time formats, and built-in duplicate and update detection. To help you get the most out of it, we're publishing a four-part tutorial series. Part 1 is available now and covers Manual Mode: Import New, walking you through creating a Competition and importing schedules and matches into it.
Parts 2 through 4 will follow over the coming days to cover Manual Mode updates, converting from Manual to Synced modes, and updating Synced Mode imports.
Feature Details
π Create Your Competition First (Full-Access Administrators & Assignors with this permission)
What's New:
The redesigned tool requires the Competition to be created before your first import, giving each import a clear home
Choose your Import Mode (Manual or Synced) right from the Competition settings
ποΈ Import Schedules & Auto-Map Columns
What's the Same:
Upload your Excel file and use Auto Map Columns to instantly match your columns to Ref Insight fields
Map columns manually when needed, and leave empty columns blank
Edit any value directly in the Grid preview before importing β no need to correct and re-upload your file for minor changes
What's New:
Several new columns are now available β Match Status, Division, Match Type, Accounting Codes (GL, Department, Program), and Match Report URLs for external match reporting systems
Date and time formats are auto-detected during the import
π Map Sites with Confidence
What's New:
Manually map sites for accuracy on a first import, or use Auto Detect Site Mappings once your sites are reliably matched
View match counts per mapped site, and add missing sites if you have the Site Admin permission
π§© Import into Staging (Significant Update)
What's New:
Matches now import into a Staging area first, so nothing is created until you're ready
Review the import banner on each match to see whether it's new, a possible duplicate, or an update to an existing match
Create new matches your way β review individually, select specific matches, or use Create All New Matches in one click
Finalize each batch before starting a new one within a Competition, preventing two files from competing with each other
A record of every import is retained under the Competition's Imports section for easy spot-checking
Tutorial Series - Four Parts
Part 1 is available now in the Knowledge Base:
Keep an eye out over the next few days as we publish the rest of the series:
Part 2 β Manual Mode: Import Updates & Converting from Manual to Synced Mode: Update existing match details in Manual mode and learn how to convert a Competition to Synced mode.
Part 3 β Synced Mode: Import New: Set up new imports using Synced mode.
Part 4 β Synced Mode: Import Updates: Keep your synced schedules and matches up to date.
Related Resources
We've also refreshed these companion resources to go with the new tool:
Competition/Schedule Import Template and Guide β including new Excel import templates
Support
For questions about the redesigned Import Tool:
Review the tutorial and updated guides in the Knowledge Base
Contact support at support@refinsight.com
Happy importing!
The Ref Insight Team