April 1st, 2026

Hello Ref Insight Administrators,
We've expanded manual credential entry to include SafeSport licenses. If an official has completed a background check or SafeSport certification outside of the standard U.S. Soccer Learning Center process, you can now add both directly to their profile.
What's New
Manual Background Check Addition
Full-access administrators can manually add background checks directly to a person's profile, including:
Background checks from providers external to the U.S. Soccer Learning Center
Issue and Expiration dates
How the background check was verified
Manual SafeSport Addition
Full-access administrators can manually add a SafeSport license directly to a person's profile, including:
SafeSport licenses from providers external to the U.S. Soccer Learning Center
Issue and Expiration dates
How the SafeSport license was verified
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Benefits
Complete Records: Maintain background check and SafeSport information even when checks are obtained through alternative channels or legacy systems.
How It Works
Navigate to any person's profile, locate the USSF Licenses section, and use the updated Add Background Check / SafeSport button. Add relevant details and save to the profile.
Learn More
For detailed instructions and step-by-step guidance, visit our tutorial: Manually add a Background Check or SafeSport license
Questions? Please reach out to support@refinsight.com
Happy administrating!
The Ref Insight Team